3D Printed Objects Do Not Stick to the Build Plate

If printed objects are not sticking to the build plate, try these solutions:

NAO can’t connect to the “Former Web Page”

1. Make sure your robot is properly connected to your network (or directly to your computer).

If you're not sure, press NAO's chest button once. The robot should say its IP address (write it down, you'll need it).

2. Download and install the software PuTTY on your computer. You can find it here.

3. Open PuTTY and type your NAO's IP address in the "HOST NAME" field. Confirm by clicking on "OPEN".

Don't forget to charge your NAO Robot! 

So you just received your new NAO robot... the first thing you want to do is charge it for at least 90 minutes.  Another tip to keep the battery fresh, you should charge it at least once every 90 days (especially if you are not going to be using it for a period of time). As an example, summertime, when you go on break, charge it before you go and charge it once again when you return, this will keep the lithium ion battery from depleting.

Now, enjoy your NAO robot and have a great day

Are you interested in having a NAO Robot? Ask for a Price Quote Request!

Factory Reset NAO Robot with a USB Flasher

Disclaimer: The following support solution will erase the memory on NAO. Make sure you are familiar with disk formatting and know/follow the directions before attempting the following. If you have questions, contact us before attempting this solution.

(You can follow this video as well)

DoBot Suction cap doesn't hold anything

If you experience a low suction / low pick up rate, you would like to look inside the suction cup and make sure there's no obstruction to the air flow. Sometimes the rubber isn't cut all the way through, you would like to peel it off / remove it, to allow the pump to create the vaccum.

NAO Anatomy: Sensing and Movement on Your Robot

The NAO robot has 25 joints and 25 degrees of freedom, or directions in which motion can occur on its body.  (For comparison, the human body has 230 joints and 244 degrees of freedom, wow!)

NAO robot can't understand voice command

You just received your NAO and you're very excited to discover all it can do and how to use it. You are following all the steps to get started.  The NAO has just registered to the basic channel and it's now ready to engage and interact with you. He's looking at you and you ask " Hello NAO, what can you do ?" The robot looks at you and ignores you . You try again " hey NAO, what can you do ?" ... nothing. As if you were not here. You try another sentence "What's your name?" .. silence, nothing. How frustrated this can be, it's new and already broken. What's wrong with its microphones?

“Warning: the motors are not updated, the robot will not move”                                              What should I do?

I have a warning about motors not updated. It says: “Warning: the motors are not updated, the robot will not move”.

NAO Robot Error 501

If you are getting a “Error 501. I can’t connect to Cloud services; my system date is wrong.” this is most likely an indication the the head battery is depleted or dead.

The Sphero lesson display is acting strange – the grid keeps disappearing or re-aligning. What’s going on?

This is an old software bug we've fixed in Version 2! Looks like your tablet needs an update!