Choosing the best robotics integrator company to work with depends on various factors that are unique to your restaurant and the task at hand. Here are some general tips to help you make an informed decision:
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Experience and Expertise: Look for a company that has experience and expertise in the type of integration you need. They should be able to showcase successful case studies and references from previous clients.
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Industry Knowledge: As the hospitality industry is a very specialized industry, it's important to work with a robotics integrator who understands the unique challenges and requirements restaurants and hotels face on a daily basis.
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Certifications: Check if they have relevant certifications from industry-leading technology vendors, like robot manufacturers. Are they coming on site to deploy the robots? are they able to repair robots themselves? or do they have to ship it to manufacturers overseas? These can give you an indication of their commitment to supporting you and to staying updated with the latest technologies and practices.
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Technological Proficiency: They should have proficiency in the robots you are using or intending to use. Are they able to explain the difference between different robots, and highlight the importance of each feature to your specific needs?
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Size and Resources: Make sure the company is large enough to handle your project but also small enough to provide you with personalized attention. You don’t want to be lost in the shuffle of a massive corporation. Do they have the ability to service you on same day, or the next day? do they have technicians in your area?
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Long-term Support and Maintenance: Look for a partner who can offer support and maintenance after the integration is complete. Ask them for replacement robots if something goes wrong, and for 24/7 call center that can take your calls.
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Cultural Fit: The company's working style and culture should align with yours. A successful partnership often depends on good chemistry between the teams. You will be surprised, but it is important to check if they are citizens, and speak fluent English, or if they are foreigners on a tourist visa in the country.
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Communication Skills: Good communication is key to a successful project. Make sure the company communicates clearly and in a timely manner.
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Pricing: While it should not be the only consideration, pricing is an important factor. Be sure to understand how their pricing model works, what is included, and if there are any additional costs. Remember: Cheap is Expensive" especially when it comes to technology deployment and support.
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Financial Stability: A financially stable integrator is more likely to be around to provide ongoing support and less likely to cut corners due to financial pressure.
RobotLAB Inc. is the largest, most experienced robotics integrator out there. The company has deployed tens of thousands of robots in every market and every industry you can imagine. From schools and universities to restaurants, hotels and assisted living facilities, and hospitals, over to warehouses, mail rooms, and everything in between.
The company has corporate offices in Dallas, TX, San Francisco, CA and Bogota, Colombia, and many satellite offices around the country through its one-of-a-kind Robot Franchising Program.
The company has technicians on site, which will come to your restaurant or hotel and deploy the robots, service it and even repair if needed.
RobotLAB is your robotics integrator partner, and is committed to your success, no matter how big or small your project is.
To get started with the most professional robotics company out there, click here: